8:00 am – 8:00 pm
Announcement: All community cats (stray, feral cats) coming to PetFix without an appointment, must arrive in a humane trap. Cats that are socialized with humans, can be picked up and put into a pet carrier and that can reliably be brought to PetFix on a specific date, must have an appointment. We accept trapped cats Monday - Thursday between 7:30-8am. See details here.
Managing Common Complications Associated with PetFix Services
The documents below were created to help you with decision-making around common post spay/neuter procedural issues. We want to help address your concerns by phone or email but understand that it is scary while waiting for a response. We hope these documents help you consider your options in the event of a complication. If you still feel something is wrong after reading the document, please call (216) 732-7040 during business hours or (216) 618-7233 after hours.
FEMALE DOG Post-Surgical Concerns
MALE DOG Post-Surgical Concerns
FEMALE CAT Post-Surgical Concerns
MALE CAT Post-Surgical Concerns
HOW TO CONTACT US:
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For any concerns or questions that you have during normal business hours (Monday through Friday, 9AM – 3PM), please call the PetFix clinic at 216-732-7040 or email us at appointments@petfixnortheastohio.org. There is no charge for re-check appointments scheduled at the PetFix clinic. There may be additional charges if medication is required.
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For post-operative medical concerns or questions after hours or on weekends, please call the PetFix advice line at 216-618-7233. At this number, you will receive instructions in case of a possible emergency after hours.
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If your pet requires immediate emergency care or follow-up veterinary care, please contact a full-service veterinarian or emergency clinic. You will be responsible for paying the cost of that visit.
For after hours emergency care, please contact any of the following emergency facilities (You will be responsible for paying the cost of the visit.):
Metropolitan Veterinary Hospital Cleveland East
440-673-3483
734 Alpha Drive
Highland Heights, OH 44143
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216-362-6000
14000 Keystone Pkwy
Brook Park, OH 44135
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VCA Great Lakes Veterinary Specialists
216-831-6789